Privacy Policy

Last Updated: January 2026

1. Data Controller

all.DIGITAL j.d.o.o.
Jakova Gotovca 14, Sesvete, Croatia
OIB: 46603635107
Email: info@queueup.me

2. Data Collection

We collect data specifically to respond to your inquiries and for booking appointments. We do not sell your data. The types of data we may collect include:

• Name and contact information (email, phone number)
• Appointment and booking details
• Account credentials (encrypted)
• Usage data and analytics

3. How We Use Your Data

Your data is used to provide and improve our booking services, send appointment confirmations and reminders, and communicate with you about your account.

4. Data Sharing

We share your data only with the service providers (shops/businesses) you book appointments with, and with essential third-party services (e.g., email delivery via SendGrid). We never sell your personal data.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion at any time.

6. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability

To exercise any of these rights, contact us at info@queueup.me.

7. Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption of sensitive information and secure authentication protocols.

8. Changes

We may update this policy from time to time. We will notify you of any significant changes via email or through our platform.